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Shipping & Returns
Free Delivery & Free Returns

When you place an order online at Odido Sp. z o.o., you can rest assured that you won’t have to pay a cent extra for delivery. It really is completely free, regardless of the total cost of your order. Whether you spend €9 or €99, the delivery costs are on us. And that’s a promise.

It is also free to send any unwanted purchases back to us, as long you send the item(s) back to the Odido Sp. z o.o. warehouse within 5 months of placing your order. No catches. Just free delivery and free returns.

Delivery

We generally DO NOT charge any delivery charges for our items. Returning items is also FREE OF CHARGE. You therefore only ever pay the price displayed in the shop.

If you place your order before 3pm, we will process the order on the same day. The postage usually takes two to three working days. You will receive an email once your products leave our warehouse. This also includes the delivery number which you can use to track the delivery online on the homepage of the parcel service. If you have not yet received the products four to five days after delivery confirmation by email, please contact our customer service team at info@odido24.net

The delivery will be carried out by DHL. The corresponding parcel service will offer you a system to track your delivery on its homepage. Upon confirmation of the delivery, we will send you the delivery number required for this.

Once the delivery is transferred to the parcel service, we will send you your delivery number by email. You can use this to check the current status of your delivery at any time on the homepage of the parcel service and to find out the current location of your parcel. If the parcel has not yet reached you within four to five days of receiving delivery confirmation and has not been left with neighbours, please get in touch with our customer service team. We will check the whereabouts of the parcel for you and place an investigation request if necessary. To do this, write us an email to info@odido24.net

Returns

Please note that you may return items to us within 5 months. However, we can only accept returns of unused items. Please make sure that affixed labels are not removed and that the items do not become dirty.

Returning goods is simple. Following our brief guide will help you.

Please note the following:

You may return items within 5 months. We can only accept complete goods in their original condition.

GUIDE:

1. Place the item in its original packaging into the box along with the return slip (1). Glue or stick the return label (2) to the box.
2. Bring the return package to a post office - the cost of the return shipment is on us.
3. Once your return has been received and inspected, you will receive an email confirming the receipt of the retun. If the items are in their original condition, you will be refunded.

Returns

Odido Sp. z o.o.
Lechicka 15
02-156 Warsaw/ Mazowieckie
Poland
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What's New?
% Sale
Canon EOS 5D Mark III + Canon EF 2,8/24-70 L II USM
Old price:3,925.00EUR
New price: 1,570.90EUR
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